Cookie Policy
Last updated: July 30, 2025
1. Introduction
This Cookie Policy explains how ImportCal, a C-Corporation ("ImportCal," "Company," "we," "us," or "our"), uses cookies and similar tracking technologies on our website and services. This policy provides detailed information about what cookies are, why we use them, and how you can manage your cookie preferences.
By using our website and services, you consent to the use of cookies in accordance with this Cookie Policy. If you do not agree to our use of cookies, you should adjust your browser settings accordingly or refrain from using our services.
2. What Are Cookies?
Cookies are small text files containing a string of characters that are stored on your computer or mobile device when you visit a website. They serve various purposes:
- Session Management: Enabling essential website functions and maintaining your login status
- Personalization: Remembering your preferences and settings
- Tracking: Understanding how you interact with our services
- Analysis: Helping us improve our services based on usage patterns
2.1 Types of Storage Technologies
In addition to cookies, we may use:
- Local Storage: Stores data in your browser with no expiration time
- Session Storage: Stores data for one session (data is lost when the browser tab is closed)
- Web Beacons/Pixel Tags: Small graphics that track usage and performance
- Device Fingerprinting: Techniques to identify unique devices
- ETags: HTTP headers used for web cache validation
3. Categories of Cookies We Use
3.1 Strictly Necessary Cookies
These cookies are essential for the website to function properly and cannot be disabled.
| Cookie Name | Purpose | Duration |
|---|---|---|
| auth_token | User authentication | Session |
| csrf_token | Security - prevents cross-site request forgery | Session |
| session_id | Maintains user session state | Session |
| cookie_consent | Stores cookie preferences | 1 year |
3.2 Performance/Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| _ga | Google Analytics | Distinguishes unique users | 2 years |
| _gid | Google Analytics | Distinguishes users | 24 hours |
| _gat | Google Analytics | Throttles request rate | 1 minute |
| _clck | Microsoft Clarity | User behavior analytics | 1 year |
3.3 Functional Cookies
These cookies enable enhanced functionality and personalization.
| Cookie Name | Purpose | Duration |
|---|---|---|
| language_preference | Stores language selection | 1 year |
| timezone | Stores user timezone | 1 year |
| theme_preference | Stores display theme choice | 1 year |
3.4 Targeting/Marketing Cookies
These cookies may be set through our site by advertising partners to build a profile of your interests.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| fbp | Facebook Pixel tracking | 3 months | |
| _gcl_au | Google AdSense | Conversion tracking | 3 months |
| li_sugr | LinkedIn Insight Tag | 3 months |
4. Third-Party Cookies
We work with third-party service providers who may place cookies on your device. These include:
4.1 Analytics Providers
- Google Analytics: Website traffic analysis and user behavior tracking
- Microsoft Clarity: Session recordings and heatmaps for UX improvement
- Hotjar: User feedback and behavior analytics
4.2 Advertising Partners
- Google Ads: Remarketing and conversion tracking
- Facebook/Meta: Social media advertising and analytics
- LinkedIn: B2B advertising and professional targeting
4.3 Service Providers
- Stripe: Payment processing and fraud prevention
- Intercom: Customer support and communication
- Cloudflare: Security and performance optimization
5. Cookie Retention Periods
Cookie retention periods vary based on their purpose:
- Session Cookies: Deleted when you close your browser
- Persistent Cookies: Remain for the period specified in the cookie (ranging from minutes to years)
- Third-Party Cookies: Controlled by the third party; refer to their privacy policies
6. Managing Your Cookie Preferences
6.1 Browser Settings
You can control cookies through your browser settings. Most browsers allow you to:
- View what cookies are stored and delete them individually
- Block third-party cookies
- Block all cookies from all websites
- Delete all cookies when you close your browser
6.2 Browser-Specific Instructions
- Chrome: Settings → Privacy and security → Cookies and other site data
- Firefox: Settings → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Cookies and website data
- Edge: Settings → Privacy, search, and services → Cookies and site permissions
6.3 Opt-Out Tools
You can opt out of targeted advertising through:
- Google Ads Settings: https://adssettings.google.com
- Facebook Ad Preferences: https://www.facebook.com/ads/preferences
- NAI Opt-Out Tool: https://optout.networkadvertising.org
- DAA Opt-Out Tool: https://optout.aboutads.info
- EDAA (EU): https://www.youronlinechoices.eu
6.4 Do Not Track Signals
Some browsers offer a "Do Not Track" (DNT) setting. Currently, our website does not respond to DNT signals due to lack of industry standard. However, you can use the cookie management options described above.
7. Impact of Disabling Cookies
Disabling cookies may impact your experience:
- Essential Features: You may not be able to login or access secure areas
- Personalization: We won't remember your preferences or settings
- Performance: Some features may load slower or not function properly
- Analytics: We won't be able to improve our services based on usage data
8. Cookies and Personal Data
Some cookies may process personal data. Our use of such data is governed by our Privacy Policy. Key points include:
- We process cookie data based on consent or legitimate interests
- Cookie data may be combined with other information we hold about you
- We implement appropriate security measures to protect cookie data
- You have rights regarding personal data processed through cookies
9. International Data Transfers
Cookies may result in your data being transferred internationally. Our third-party providers may process data in various countries. We ensure appropriate safeguards are in place for such transfers, including:
- Standard contractual clauses
- Privacy Shield certification (where applicable)
- Adequacy decisions by data protection authorities
10. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect cookie data from children. If you believe we have collected such data, please contact us immediately.
11. Updates to This Cookie Policy
We may update this Cookie Policy periodically to reflect:
- Changes in our cookie practices
- New technologies or features
- Legal or regulatory requirements
- Feedback from users
We will notify you of material changes by updating the "Last updated" date and, where appropriate, providing additional notice (such as a banner on our website).
12. Your Rights
Depending on your location, you may have certain rights regarding cookies:
- Access: Request information about cookies we use
- Consent Withdrawal: Withdraw consent for non-essential cookies
- Objection: Object to processing based on legitimate interests
- Complaint: Lodge a complaint with your data protection authority
13. Contact Information
For questions or concerns about our use of cookies, please contact us:
- Email: support@importcal.ai
- Subject Line: Cookie Policy Inquiry
For data protection inquiries specifically, you may also reference our Privacy Policy for additional contact options and information about your rights.
14. Consent
By continuing to use our website after being notified of our cookie practices, you consent to our use of cookies as described in this policy. You may withdraw your consent at any time by adjusting your cookie preferences or contacting us directly.